CommUnity App

Project Overview

Managing large residential communities and high-rises is increasingly complex, with challenges in security, maintenance, communication, and financial management. As these communities grow nationwide, there is a significant opportunity for a scalable, efficient digital solution to streamline operations and enhance management.

Problem Statement

Community Problems

Maintenance Issues – Delays in resolving plumbing, electrical, and structural repairs affect resident's quality of life and inefficient communication.
Security Concerns – Managing visitor access, unauthorized entries, and overall resident safety is challenging.
Parking Challenges – Limited spaces, unauthorized parking, and poor management create daily frustrations.
Billing & Payments – Manual or outdated systems cause delays in rent, maintenance, and utility payments.
Community Engagement – Lack of platforms for social events, discussions, and resident participation.

Solution

A unified system that keeps residents updated, simplifies maintenance payments, enables real-time complaint resolution, delivery management.

Timeline

Project Timeline

User Persona

Arjun (35 Male), Software Engineer, Bengaluru

Lives in a modern apartment with his wife and daughter. Tech-savvy and detail-oriented, he prefers managing tasks like bill payments and complaints via apps. Proactive in community matters, he values efficiency, transparency, and real-time updates on funds, security, and events, with quick resolution to concerns.

Goals

Stay updated on community announcements.
Monitor maintenance charges and pay bills online.
Ensure family safety through visitor tracking and surveillance access.
Participate in community discussions and events.

Needs

Clean, intuitive UI with advanced features.
Real-time notifications and alerts.
Dashboards for payment history and complaint tracking.
Integration with smart devices for convenience.

Frustrations

Lack of transparency in maintenance fund usage.
Delayed response to complaints.
Unorganized booking systems for amenities.

Competitors

GHR ONE

AIPL Smiles

Embassy Residential

Brainstorm

Brainstorming for Information Architecture

Unique selling Points (USPs)

Collecting & tracking society maintenance charges and maintain a transparent financial records.
Safeguard the community with a strict entry and exit monitoring and CCTV surveillance across the premises with a structured parking management.
Enabling residents to be updated with event updates, discussions, and community engagement, ensuring faster resolution and stronger resident involvement.

Wireframes

Final Design Home Screen